crash of commentary window

[Ohioheinz]

Commentary window crashes almost every time I try to use it. I have to reset to open it again. Help

[Tim]

What OS are you on?

Did you try a reset in Tools/Reset Bible Analyzer in the Main Menu.

If so, what steps do you take from a fresh start to cause the crash?

[Ohioheinz]

windows 11 - Reset multiple time- every time it crashes - After reset, when I try to use commentary window, it crashes on a random comm. title.

[Tim]

There may be a corrupted .cmt file. Go to your Tools/Primary Modules Folder and under the Commentaries folder look for any 0 size files or any file not ending with .cmt.

or you can uninstall Bible Analyzer, including the modules when the uninstaller asks, and then reinstall. You must also manually delete your Documents/Bible Analyzer User Modules folder.

[Ohioheinz]

No luck. No zero files. I am reluctant to uninstall everything. Will keep using and stay away from commentaries.

[Tim]

Ok, try moving all but one commentary file out of the folder and see if it still crashes. (There must be one there for Bible Analyzer to start).

If not, move some more back in and check.

[Ohioheinz]

How do I remove the commentaries?

[Tim]

Drag or move them to another folder or make a Temp folder and copy them there and then delete them in the Commentary folder. You can always put them back.

[Ohioheinz]

Tried to follow manual to create transfer file. Failed. I have used your program a lot. But, numerous error messages and resets make it cumbersome.

[Tim]

You don't need to do a transfer. Just go to the modules folder in Windows Explorer and move all but one .cmt file and try it out. You can always move them back.