locks when clicking outside links

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crossnote
Posts: 24
Joined: Fri Apr 02, 2010 5:17 am

locks when clicking outside links

Post by crossnote »

When I am in b.a. and I click on an outside link under the 'Help' tab, e.g. as "Bible Analyzer Update/Modules the program will lock up.

Richard

Tim
Site Admin
Posts: 1454
Joined: Sun Dec 07, 2008 1:14 pm

Re: locks when clicking outside links

Post by Tim »

Hum, what OS are you using, XP, Vista, 7. What is the version number under Help/About.
Tim Morton
Developer, Bible Analyzer

But to him that worketh not, but believeth on him that justifieth the ungodly, his faith is counted for righteousness. (Rom 4:5 AV)

crossnote
Posts: 24
Joined: Fri Apr 02, 2010 5:17 am

Re: locks when clicking outside links

Post by crossnote »

ver. 3.9.2b I am using Win xp service pack3.
I had something similar happen with Logos and it stumped the tecnicians for several weeks until they came up with a fix which consisted of going deep into the Windows settings and unclicking something to do with text recognition...but I can't recall exactly :oops:

richard

Tim
Site Admin
Posts: 1454
Joined: Sun Dec 07, 2008 1:14 pm

Re: locks when clicking outside links

Post by Tim »

Bible Analyzer is developed on an XP machine so I'm not sure where to look. Does the app just freeze and you have to close it using Task manager or does Windows itself freeze? Also, does the Error Reporter come up with an error log?
Tim Morton
Developer, Bible Analyzer

But to him that worketh not, but believeth on him that justifieth the ungodly, his faith is counted for righteousness. (Rom 4:5 AV)

crossnote
Posts: 24
Joined: Fri Apr 02, 2010 5:17 am

Re: locks when clicking outside links

Post by crossnote »

Tim wrote:Bible Analyzer is developed on an XP machine so I'm not sure where to look. Does the app just freeze and you have to close it using Task manager or does Windows itself freeze? Also, does the Error Reporter come up with an error log?
No error log. When I click on an external link within the menu barthe mouse's pointer will turn into an hour glass and the mouse will move around the program but have no response when you click on say the bible verse opener.

-richard

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