Page 1 of 1

Purchased modules and Download Manager

Posted: Sat May 30, 2015 4:19 am
by HansK
Several modules I purchased are not available to me in Download Manager (the system says I have to purchase them):
- Bullinger CB
- Expositors Bible

And, the Hyms Manual is constantly checked for a download if I click the Premium tab.

Hans
(BA running with Crossover/Mac)

Re: Purchased modules and Download Manager

Posted: Sat May 30, 2015 6:05 am
by Tim
I think the issue is that you have an earlier order of these titles and there was a slight change in the MySQL database on the server that causes the Download data not to exactly match. The easiest way to fix this is for you to order the same titles again to get the current data associated with your account.

Send me an email and I'll give you a voucher so you can order them again for free. You do not have to download the files again. This will just update your account to the proper titles.