Purchased modules and Download Manager

The place to post any Bugs or Problems you may have with the Current Release Version
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HansK
Posts: 30
Joined: Tue Feb 07, 2012 2:40 am

Purchased modules and Download Manager

Post by HansK » Sat May 30, 2015 4:19 am

Several modules I purchased are not available to me in Download Manager (the system says I have to purchase them):
- Bullinger CB
- Expositors Bible

And, the Hyms Manual is constantly checked for a download if I click the Premium tab.

Hans
(BA running with Crossover/Mac)

Tim
Site Admin
Posts: 1119
Joined: Sun Dec 07, 2008 1:14 pm

Re: Purchased modules and Download Manager

Post by Tim » Sat May 30, 2015 6:05 am

I think the issue is that you have an earlier order of these titles and there was a slight change in the MySQL database on the server that causes the Download data not to exactly match. The easiest way to fix this is for you to order the same titles again to get the current data associated with your account.

Send me an email and I'll give you a voucher so you can order them again for free. You do not have to download the files again. This will just update your account to the proper titles.
Tim Morton
Developer, Bible Analyzer

But to him that worketh not, but believeth on him that justifieth the ungodly, his faith is counted for righteousness. (Rom 4:5 AV)

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