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"Reset" always needed

Posted: Tue Oct 23, 2012 2:17 pm
by rachristenson1
For about the last month or so . . .
My "Bible Analyzer 4.6.1.10" always has to be RESET each time I try to start it (after I turn off my computer and come back and turn it on and try to use my Bible Analyzer 4 again). All I get is the Splash screen, then nothing. This did not used to be the case. I won't customize it (again) until this problem is resolved; I won't even use my BA until then!

Randy

Re: "Reset" always needed

Posted: Tue Oct 23, 2012 2:34 pm
by Tim
Did you add or convert any new modules about the time this issue started?

This sounds like a corrupted module.

Re: "Reset" always needed

Posted: Wed Oct 24, 2012 10:58 am
by rachristenson1
Tim,

No new modules were added or converted at about this time.

I've totally uninstalled BA several times, including the modules. I have re-installed "BibleAnalyzer461-setup" each time without adding any modules (or changing any thing after installation). As I go thru the installation process I get error messages (see image attachments). There are actually 4 error messages, but I can only attach images for 3. I'll do a separate "Reply" with the 4th attached.

As you can see, on each error message I'm given a choice of "Abort", "Retry" or "Ignore". I click on "Retry" and all it wants to do is "Abort". So, I click on "Ignore" and the subsequent error messages provide the same 3 choices, until I get to the last one, "Bible Anayzer 4 Error Message-04".


Thanks,
Randy

Re: "Reset" always needed

Posted: Wed Oct 24, 2012 11:00 am
by rachristenson1
"Bible Anayzer 4 Error Message-04" is attached.

Re: "Reset" always needed

Posted: Wed Oct 24, 2012 11:40 am
by Tim
This indicates that the files are in use and cannot be overwritten or the config files written. This can happen if the BA program is running and trying to run the setup. But since you have uninstalled BA it must be residing in memory.

What OS are you using XP, Vista, or 7?

Try restarting your computer and then see if the BA setup will install. Let me know what happens.

Sorry for the issue. Something must have changed on your system when this issue began. Sometimes it is not easy to find out what it was.